One of the great benefits of the CertiVox service is that you can audit the delivery, usage and access of your secured documents and media as they are consumed through your CertiVox secure content app. This is a massive benefit when you are trying to perform forensic investigation on data leaks, but it’s also a great way to understand how your documents and media are used.
For example: A training course which has been secured will reveal which pages have been viewed, how often and for how long. This can yield valuable metrics to help you understand where people have spent their time because of interest or possibly because the information was not clear.
The auditing information can then be used as a basis for targeted analysis and user surveying, focusing on the areas you already know are hot spots of access. You can also see what information was either ignored or passed over quickly and perform similar feedback gathering.
By using the API you can also automate this process so that you can perform real-time and long lasting analytics which are not only relevant but accurately reflect the true usage of your documents and media through the secure content app.
Your comment